What locations do you deliver to?
We are currently shipping Pan India!
In the unlikely event that your location falls outside of the coverage area of our channel partners, we encourage you to email us at firstname.lastname@example.org . in so we can try to find an alternative delivery channel for you.
How can I track the delivery of my order?
We usually email you the tracking reference number of your shipment. You can also request an update at the treasuretales.in’ website.
Do you charge additional shipping charges?
No, we do not currently charge any additional shipping fees for delivery.
What is the standard delivery time?
Please allow three to five working days for your order to reach you. If you are in metropolitan areas, we will probably get your order to you even sooner than that.
We are also working on introducing same day delivery in major cities in the near future.
Why is the COD option not offered in my location?
The availability of COD depends on the ability of our delivery partner servicing your location to accept cash as payment at the time of delivery.
Our delivery partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.
- All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you through call and/or email.
- Unless there are exceptional circumstances, we make every effort to fulfill your order within 14 working days of the date of your order. Business days mean Monday to Saturday, except holidays.
- Please note we do not ship on Sundays or holidays
- Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
- The customer can provide special delivery instructions on the check-out page of our website
- Please note that online payments don’t require any additional delivery charges. However, COD orders are charged at INR 79.